At Elegant Blog Themes, we prioritize customer satisfaction. If you encounter an issue with our themes or plugins, we offer refunds under specific conditions within 7 days of purchase, provided you have worked with our support team to resolve the issue first.

Please note that no refunds will be granted after the initial 7-day period from the original purchase date, regardless of the circumstances.

Refund Eligibility

We offer refunds only under the following conditions:

1. The item doesn’t function as it should.
2. The item is not as described on our product page.
3. The item has a security vulnerability.
4. Despite troubleshooting, our team cannot get the theme or plugin to function correctly on your server.

If your issue falls under any of the above cases, you can contact us for a refund request.

Non-Refundable Situations

Refunds will not be granted in the following cases:

• Issues caused by third-party software or plugins not developed by Elegant Blog Themes.
• Compatibility issues with external components outside of our control.
• Requests are made after the 7-day refund period.

Agreement to Refund Terms

By purchasing our themes or plugins, you agree to the terms outlined in this refund policy. We recommend carefully reviewing compatibility requirements and product descriptions before making your purchase.

Our team is here to assist you and ensure you get the most out of your purchase. If you have any questions or concerns, contact our support team for help.